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A New Beginning for Outsourcing Closed-Book Insurance Policy Administration
| By Capgemini Financial Services
The drive to compete in an increasingly pressured marketplace and the imminent arrival of new regulations are giving insurers the opportunity to re-evaluate outsourcing options for their policy administration operations. Capgemini offers a business process outsourcing solution that can deliver strategic benefits as well as the efficiency savings and cost certainty associated with outsourcing.
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Achieving Measurable Gains by Automating Claims Processing
| By Kofax
Moving to a fully automated process is a goal for claims processing of nearly all insurance executives. Companies are at various levels of automation and often do not have an appropriate strategy to achieve higher levels of automation. This white paper identifies seven levels of claims automation and provides a roadmap that can be followed to enhance claims processing. This straightforward approach can be used to increase the likelihood of successful automation. Download this free white paper from Kofax to find out more.
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Analytics in Insurance Fraud: The Fight Before the Claim
| By FC Business Intelligence
According to a survey by FC Business Intelligence of over 100 insurance professionals for the Insurance Fraud Survey 2015, 33% agreed that sales teams should be more engaged in fraud detection and that application fraud was flying under the radar. Despite 67% of insurers listing fraud before the claim as one of the key priorities in their organisation, only 22% felt that they were successfully dealing with it. Stopping fraud at the front line is proving a challenge for insurers. With a growing number of industry bodies such as the Insurance Fraud Bureau (IFB) holding data on proven fraudsters, there is a facility to reconcile data that automatically excludes habitual offenders, but this is still only a small portion of the threat posed to the industry.
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